The consumer watchdog, Consumer Focus, has said that banks must improve their customer service. It has revealed that consumers are being let down by the banks when it comes to handling complaints. With more than 1.25 million complaints being made in 2010, less than half of the customers were satisfied with the way the complaint [...]
Filed under Banking, Finance, General by on Feb 22nd, 2011. Comment. 
There is growing pressure on the Monetary Policy Commission to increase the base rate of interest to 1% this month. “With the actual Bank of England Monetary Policy Committee (MPC) due to announce its latest rate setting decision on Thursday, the majority of the group of senior economists who constitute the Shadow Monetary Policy Committe [...]
Most of us take free current account banking for granted, but there is a lot of activity behind the scenes at the banks to try and change this. They are also pushing package accounts which include travel insurance an breakdown cover but charge you a fee of around £25 a month. “Hiking overdraft rates, introducing [...]
Filed under Banking, General, Personal Loans by on Jan 31st, 2011. Comment.
